As part of HDX's patient friendly communications support, the HDX Patient Friendly Statements Service delivers both electronic (eStatements) and paper statements to the patient alerting them of their outstanding balances. This patient friendly communication is designed within the guidelines of the HFMA-led PATIENT FRIENDLY BILLING® project.
This service provides data transmission and processing, customized formats and mailing for statements and collection letters.
HDX's combination of patient friendly statement formats, electronic statements, and electronic payment capabilities delivers the latest in e-billing technology and is built upon healthcare industry recommendations.
PATIENT FRIENDLY BILLING® is a proprietary trademark of the Healthcare Financial Management Association (HFMA).